Summary print

Preview & Print

Properties

Steps (11) arrow_drop_up arrow_drop_down
Obtain Import Permit (Quarantine)  (2) expand_more expand_less
Obtain Shipping Documents  (1) expand_more expand_less
Obtain Customs Clearance  (4) expand_more expand_less
Obtain Quarantine Clearance  (1) expand_more expand_less
Pay Wharfage fee at Samoa Ports Authority  (2) expand_more expand_less
Get goods released from Shipping Agent  (1) expand_more expand_less

7
Get Customs Release
(last modified: 17/03/2021)

Contact details

Entity in charge

Ministry of Customs and Revenue

Beach Rd, Matautu , Apia
Tel: +685/21561
Tel. 1: +685/21562
Email: cld@revenue.gov.ws
Website: https://www.revenue.gov.ws/customs-procedures
Directions: Google maps

Unit in charge

Customs Wharf Office - Border Operation Division

Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: 09:00 - 17:00
Fri: 09:00 - 17:00
Sat: closed
Sun: closed

Person in charge

Customs Officer -Border Operation Division

Expected results

Customs Cargo Release Advice
Bill of Lading
Payment Receipt - Ministry of Revenues
Customs Assessment Notice
Customs Declaration (Registered IM4)

Cost Free

Time frame

Waiting time in queue: min   5mn - max  10mn
Attention at counter: max   5mn

Legal justification

1. Customs Act, 2014
Customs Act, 2014

Complaints: Ministry of Customs and Revenue

Entity in charge

Ministry of Customs and Revenue

Beach Rd, Matautu , Apia
Tel: +685/21561
Tel. 1: +685/21562
Email: cld@revenue.gov.ws
Website: https://www.revenue.gov.ws/customs-procedures
Directions: Google maps

Unit in charge

Customs Wharf Office - Border Operation Division

Mon: 09:00 - 17:00
Tue: 09:00 - 17:00
Wed: 09:00 - 17:00
Thu: 09:00 - 17:00
Fri: 09:00 - 17:00
Sat: closed
Sun: closed
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